Appointments

Ring 01623 648880 between 08:30 & 18:00 Monday – Friday or access the online system via the above link.

Dedicated Appointment Cancellation Line: 01623 664820

You can book a doctor’s appointment up to three months in advance at either surgery and can contact us throughout the day for an appointment. We also offer some early morning, and late night appointments.

Appointments are at 10 minute intervals, if you think you will need longer, please advise reception when booking. On arrival you can book in without having to queue using our simple touchscreen

Emergency bookings are available. It is helpful if we know the reason for this as it will help us to direct you to the most appropriate healthcare professional.

Roundwood is a shared practice so you can see any available doctor.

Practice Nurses

In a number of cases it might be worth considering an appointment with a practice nurse rather than a doctor. Practice nurses are qualified to deal with many conditions and you may be seen more quickly.

Telephone Access

To speak with a nurse or doctor, please ring 01623 648880, 09:00 – 10:30am or 13:30 – 18:00.

Chaperone

We can arrange for a chaperone to be present during a consultation or examination if you would like one. On occasions the doctor/nurse may request a chaperone to be present.

Electronic Booking and Patient Choice (choose and book)

If you need to be referred for hospital treatment, you will often now be offered a choice between clinics at four or more different local hospitals. Hospital appointment booking can usually be made whilst you are still in the surgery, or you can call back to make arrangements if you prefer.

Cancellations

Dedicated Appointment Cancellation Line: 01623 664820

If you cannot attend an appointment for any reason please inform us as soon as possible in order for us to give the slot to someone else. If you miss more than two appointments without cancelling within any two month period you will receive a warning letter, a further missed appointment will result in you being removed from the practice list. Please ask at reception if you wish to see the full ‘did not attend’ policy.