When We Are Closed

Call 999 in an emergency. Chest pains and/or shortness of breath constitute an emergency.

Out of Hours

Outside normal surgery hours (evenings, weekends and bank holidays) emergency cover for the practice is provided by Primary Care (PC24) Out of Hours service. PC24 is an urgent care centre based inside Kings Mill Hospital Emergency Department (ED) that provides medical care for patients that do not need Emergency Department Care. It is a nurse led service (Monday – Friday) and is supported by General Practitioners (GP’s) in the out of hours period (i.e. anytime that your normal GP practice is closed).

This service is for problems which cannot wait until the next available surgery. You will be required to provide full information about your problem and will be expected if required to attend PC24 if necessary. Advice may also be given if attending for a face to face appointment is not deemed to be required.

During out of hours you should contact the NHS 111 service if you urgently need medical help or advice but it is not a life threatening situation.

NHS 111 Service

When we are closed Out of Hours cover is provided by the NHS 111 Service for non-emergency symptoms, or by contacting your pharmacist. This service is intended to cover genuine medical emergencies which require urgent medical attention and cannot wait until the surgery re-opens. This service should not be used as a convenient way of getting repeat prescriptions or by-passing the emergency service offered by us during surgery hours.